OUR COMMITMENT, YOUR SATISFACTION
The quality policy within IGL Worldwide Sdn Bhd is to achieve and maintain a standard of service, which not only compares with but exceeds that of our competitors both nationally and internationally.
Our board of Directors has the overall responsibility for our system designed to achieve this objective. This system provides for establishing and reviewing specific quality objectives and not only meets but exceeds the highest industry requirements and policies of best practices. All of our employees are keenly aware of our quality objectives, their responsibilities and obligations with regard to our system.
IGL Worldwide Sdn Bhd recognizes the need for continuous improvement in our services and encourages our customers to bring any aspects of our service that do not meet their quality expectations to our attention.